Privacy and Security

Golden Dragonfly Press is committed to providing its customers with a safe and private experience while visiting our website.

This Security & Privacy Statement describes how we collect and use your information and gives you choices as to how we use it. We suggest that you review this Privacy Statement periodically as we may update it from time to time.

How does Golden Dragonfly Press use my information?
The information we receive allows us to tailor our Website and improve your shopping experience, making it easier and more enjoyable. The information you volunteer enables us to process your purchases, confirm your orders, customize the content and layout of our pages, notify you about updates to our site and products, and provide you with correct information.

The information you supply to us is added to our customer database. You may receive periodic mailings from us about new book releases, discounts, special promotions or upcoming events. If you do not want to receive such mailings from us, please let us know.

We periodically send you email about new books, discounts, special promotions or upcoming events. If you do not wish to receive such emails in the future, please send us a reply with UNSUBSCRIBE in the subject line.

Rest assured that we would not sell, give, or trade your personal information with any other party. If payment is made with your credit card, your credit card number is briefly sent via secured socket to a credit card authorization center for verification and approval. Additionally, your credit card information is not stored on our servers.

What information do you collect about me?
Every time you visit our Website, we automatically collect your Internet service provider’s address, the Web page from which you came, and a record of your activity on our site. We do not use this information to identify you personally.

When you purchase from our site, we collect information that you volunteer such as your name, email address, postal address, phone number and other information necessary to process your order or send you your items purchased.

We also collect the information you provide to us when you make a donation, participate in a promotion effort, fill out a survey or questionnaire, or otherwise contact us.

What are “cookies” and how does Golden Dragonfly Press use them?
A “cookie” is a small data file that contains a unique identifier. Cookies can be used to store personal information about you, right on your computer.

How do I know my information is secure?
If you experience fraudulent use of your credit card as a result of shopping with Golden Dragonfly Press, simply notify your credit card company in accordance with its reporting rules and procedures. Most companies will either cover all of the fraudulent purchases or hold you liable for a maximum of $50.00. Before entering your credit card information you will notice that your browser will switch to secure mode. This is normally shown by a key or lock symbol on your browser’s status bar. This tells you that you have successfully begun to encrypt (scramble) information transferred from you to the Internet. This technology is known as SSL (Secure Sockets Layer) and is known to be a very safe means for encrypting data over the Internet. We support up to 128-bit security depending on the country you live in and the browser you are using. We have appropriate security measures in place to protect against the loss, misuse or alteration of information that we have collected from you at our site so you can feel comfortable and secure when shopping. When you see either a solid key icon or a locked padlock icon at the lower portion of your browser window then the site is secured through Secure Sockets Layer (SSL). We always use industry-standard encryption technologies when transferring and receiving your personal information on our site. Pages requesting personal information should always have one of these icons. If you do not see one of these icons, please contact us.

Contact Us:
Feel free to contact us for any reason, including a request to be added to or taken off a list, or if you have any questions or concerns.

By Phone:
Call (413) 345-5292

By E-mail:
info@goldendragonflypress.com